• gmssweets1976@gmail.com
  • 900-844-5459

Welcome to GMS Sweets (“we,” “our,” or “us”). By accessing or using our website and purchasing our products, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before placing any orders. If you do not agree with any part of these terms, please do not use our website.


2. Product Information

We take great care to display accurate product details, descriptions, and images on our website. However, minor variations in color, size, or texture may occur due to natural ingredients and manual preparation processes. All chikkis are handmade with high-quality ingredients such as pure jaggery and selected nuts.


3. Orders and Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • Payment must be made in full at the time of order using our approved payment methods.

  • We reserve the right to cancel or refuse any order if fraud or misuse is suspected.


4. Shipping and Delivery

  • We offer pan-India delivery through trusted courier partners.

  • Delivery times may vary depending on location, order size, and courier availability.

  • Once dispatched, tracking details will be shared via email or SMS.

  • GMS Sweets is not responsible for delays caused by courier companies, weather, or other unforeseen circumstances.


5. Returns, Refunds, and Replacements

  • Due to the perishable nature of our products, we do not accept returns or offer refunds once the order is delivered.

  • However, if your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos and order details.

  • After verification, we may offer a replacement or partial refund at our discretion.


6. Custom Orders

Customized chikkis and bulk orders (corporate or festive) require advance payment.
Once confirmed, custom orders cannot be modified or canceled.


7. Intellectual Property

All content on this website, including text, images, logos, and product names, is the property of GMS Sweets. You may not reproduce, distribute, or use any content without prior written permission.


8. Privacy and Data Protection

Your privacy is important to us. Personal information collected during orders or inquiries is used solely for communication, billing, and delivery purposes.
For details, please refer to our Privacy Policy.


9. Limitation of Liability

While we strive to ensure high-quality products and service, GMS Sweets shall not be liable for any indirect, incidental, or consequential damages arising from product use, delays, or unavailability.


10. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Updates will be posted on this page with a revised date.


11. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us
 

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